Privacy Policy

At Cate & Elizabeth Jewels, your trust matters to us. Just as we want you to feel confident when choosing jewelry from our collection, we also want you to feel comfortable with how your personal information is handled when you visit our website, make a purchase, contact us, or otherwise interact with our services.

This Privacy Policy explains how Cate & Elizabeth Jewels, operated by JW Commerce Group LLC, may collect, use, disclose, store, and otherwise process personal information in connection with our website, products, customer support, marketing activities, and related services.

This policy is intended primarily for customers and visitors located in the United States, which is the market we currently serve.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

About Cate & Elizabeth Jewels

Cate & Elizabeth Jewels is an online jewelry store operated by JW Commerce Group LLC. We offer jewelry to customers within the United States and use personal information where reasonably necessary to operate our store, fulfill orders, provide customer support, improve our services, and communicate with our customers.

Our complete business information is:

Store name: Cate & Elizabeth Jewels
Company Name: JW Commerce Group LLC
EIN number: 981922984
Company number: 2026-001913590
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@cateandelizabethjewels.com
Phone Number: +1 609-318-2062

If you have questions about this Privacy Policy or how we handle personal information, you may contact us using the information above.

Information We May Collect

The information we collect depends on how you interact with Cate & Elizabeth Jewels. We may collect information you provide directly, information generated through your use of our website, and information provided by service providers or other third parties that help us operate our business.

This may include the following categories of information.

Contact Information

When you place an order, contact us, subscribe to communications, or otherwise interact with our store, we may collect information such as:

First and last name
Email address
Telephone number
Billing address
Shipping address
City, state, and ZIP code

We use this information primarily to communicate with you, process purchases, arrange delivery, provide customer support, and manage our relationship with you.

Order and Transaction Information

When you purchase jewelry from Cate & Elizabeth Jewels, we may collect information related to your transaction, including:

Products purchased
Order number
Order value
Order date
Shipping information
Billing information
Discounts or promotional codes used
Return and refund information
Order status and fulfillment details
Customer service history relating to the transaction

This information helps us process and manage your order and provide assistance before and after your purchase.

Payment Information

When you make a purchase, payment information may be collected and processed by our payment providers and e-commerce platform.

Depending on the payment method you select, this information may include payment card details, billing information, payment authorization information, or other information required to complete your transaction.

We generally rely on authorized payment processors to securely process payment credentials. We do not need to directly store complete payment card information when it is handled by those payment providers.

Payment processing may also be subject to the privacy policies and terms of the applicable payment provider.

Account Information

If customer account functionality is available and you create an account, we may collect information such as your name, email address, password-related credentials, saved addresses, order history, and account preferences.

You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

Customer Support and Communications

When you contact Cate & Elizabeth Jewels through our contact form, email, telephone, or another available communication method, we may collect the information you provide.

This can include:

Your name
Email address
Telephone number
Order number
Details of your question or request
Photos or other information you voluntarily provide regarding an order
Records of communications with our customer support team

We use this information to respond to your request, resolve issues, and improve the customer experience.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically through cookies and similar technologies.

Depending on your device and settings, this may include:

IP address
Browser type
Device type
Operating system
Referring website or source
Pages viewed
Products viewed
Time spent on pages
Website interactions
Approximate location derived from an IP address
Shopping cart activity
Advertising and analytics identifiers

We may use this information to operate our website, understand how visitors interact with our store, improve website performance, prevent fraud, measure advertising effectiveness, and provide a more relevant shopping experience.

How We Use Personal Information

We may use personal information for legitimate business purposes related to operating Cate & Elizabeth Jewels, including to:

Process and fulfill orders
Arrange shipping and delivery
Process payments
Provide order confirmations and updates
Handle returns and refunds
Respond to customer questions
Provide customer support
Maintain customer accounts
Detect and prevent fraudulent transactions
Protect our website and business
Maintain records required for business, tax, accounting, or legal purposes
Improve our website and customer experience
Understand website performance and customer interactions
Measure advertising and marketing performance
Personalize certain website experiences where appropriate
Send marketing communications where permitted
Comply with applicable legal obligations
Establish, exercise, or defend legal claims

We aim to collect and use only information reasonably relevant to operating our business and providing our services.

Order Fulfillment and Shipping

When you place an order, we use relevant personal information to prepare, process, and deliver your jewelry.

Information such as your name, shipping address, telephone number, email address, and relevant order details may be shared with fulfillment providers, shipping carriers, or other service providers where reasonably necessary to deliver your order.

These providers may process information according to their own privacy practices and contractual obligations.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

Cookies are small pieces of information placed on or accessed through your device. They can help websites remember preferences, maintain shopping carts, understand website usage, improve functionality, and measure advertising performance.

Cookies used on our website may include:

Essential cookies, which support important website and checkout functions
Preference cookies, which help remember certain choices
Analytics cookies, which help us understand website usage
Advertising cookies, which may help measure campaigns and provide more relevant advertising

The cookies available on the website may change as our technology and service providers change.

Where required, visitors may be provided with controls to manage certain non-essential cookies or privacy preferences.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Analytics

We may use analytics services to better understand how customers and visitors interact with our website.

Analytics information may help us understand matters such as which pages are visited, how customers navigate the store, which products attract interest, and how effectively the website performs.

We use these insights to improve usability, website performance, product presentation, and the overall Cate & Elizabeth Jewels shopping experience.

Google Services and Advertising

Cate & Elizabeth Jewels may use services provided by Google in connection with website analytics, Google Merchant Center, Google Ads, advertising measurement, and related marketing activities.

Depending on the services enabled and your privacy choices, Google and related technologies may process information about website interactions to measure advertising performance, understand conversions, provide analytics, prevent fraud, and support advertising functions.

The information processed may include device and browser information, advertising identifiers, cookie information, website activity, and information relating to interactions with advertisements.

Google’s processing of information is also governed by its applicable privacy terms and settings.

Where required by applicable law, consent or privacy controls may be provided for certain advertising technologies.

Marketing Communications

If you subscribe to promotional emails or otherwise provide the appropriate permission, we may send information about Cate & Elizabeth Jewels products, collections, promotions, or other store updates.

You may unsubscribe from promotional email communications by using the unsubscribe option provided in the relevant message.

Even if you opt out of marketing communications, we may still send transactional or service-related messages when necessary, such as order confirmations, shipping updates, return information, security notices, or responses to customer service requests.

How We May Disclose Personal Information

We do not disclose personal information simply because it is available to us.

We may disclose relevant information to service providers and other parties that help us operate Cate & Elizabeth Jewels, including providers involved in:

Website hosting and e-commerce services
Payment processing
Order fulfillment
Shipping and delivery
Customer support
Email communications
Analytics
Advertising and marketing
Fraud prevention and security
Professional, accounting, or legal services

We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or customers, investigate suspected fraud or security incidents, or establish or defend legal claims.

If our business undergoes a merger, acquisition, financing, restructuring, sale, or transfer of some or all business assets, information may be transferred as part of that transaction subject to applicable law.

Sale, Sharing, and Targeted Advertising

Certain U.S. state privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly enough to potentially include some uses of advertising cookies and similar technologies, even when personal information is not exchanged for money.

Where applicable law provides you with rights regarding these activities, we will honor qualifying requests as required by law.

Available privacy controls may depend on your state of residence, the technologies used on our website, and the legal requirements applicable to Cate & Elizabeth Jewels.

Your Privacy Choices

Depending on your location and applicable U.S. privacy law, you may have certain rights concerning your personal information.

These rights may include the ability to request:

Access to certain personal information
Confirmation of whether we process your information
Correction of inaccurate information
Deletion of certain personal information
A copy of certain information in a portable format
Information about categories of personal information collected or disclosed
Opt-out from certain forms of targeted advertising, sale, or sharing
Withdrawal of consent where processing is based on consent

Not every right applies in every circumstance or state. We may need to verify your identity before fulfilling certain requests, and legal exceptions may allow or require us to retain certain information.

We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

California and Other U.S. State Privacy Rights

Residents of certain U.S. states, including California and other states with comprehensive consumer privacy laws, may have additional privacy rights if the relevant law applies to our business and the consumer.

These rights can differ depending on the state and may be subject to eligibility requirements, thresholds, exemptions, and verification procedures.

Where applicable, qualifying consumers may request access, correction, deletion, portability, or information concerning certain disclosures of personal information. Some consumers may also have rights concerning targeted advertising or certain forms of sale or sharing.

We will process qualifying privacy requests in accordance with applicable U.S. law.

Privacy Request Verification

To protect customer information, we may need to verify your identity before completing certain privacy requests.

Verification may require information reasonably necessary to confirm that the request relates to you.

In some circumstances, applicable law may allow an authorized agent to submit a request on your behalf. We may request evidence of the agent’s authorization and may need to verify your identity directly.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining transaction records, complying with tax or accounting requirements, resolving disputes, preventing fraud, and meeting legal obligations.

Different categories of information may be retained for different periods.

When personal information is no longer reasonably necessary and we are not legally required to retain it, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable requirements.

Data Security

Protecting customer information is important to us.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their account information and devices.

If you believe your interaction with Cate & Elizabeth Jewels is no longer secure, please contact us promptly.

Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

Once you leave the Cate & Elizabeth Jewels website or interact directly with a third-party service, that third party’s privacy practices may apply.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

We are not responsible for the privacy practices or content of independently operated third-party websites.

Social Media

Cate & Elizabeth Jewels may maintain profiles or interact with customers through social media platforms.

If you communicate with us or engage with our content through a social media service, information may also be processed by the operator of that platform according to its own privacy practices.

Information you choose to make publicly available on social media may be visible to others.

Children’s Privacy

Cate & Elizabeth Jewels is a general-audience jewelry store and our services are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

Do Not Track and Browser Privacy Signals

Some browsers and devices provide privacy preference mechanisms, such as “Do Not Track” settings or legally recognized opt-out preference signals.

Because requirements and technical standards may differ, our response to these signals will depend on the technology available and applicable U.S. privacy law.

Where we are legally required to recognize an applicable browser-based opt-out preference signal, we will handle it in accordance with applicable requirements.

Fraud Prevention and Website Security

We may process relevant information to help protect Cate & Elizabeth Jewels, our customers, and our service providers from fraud, unauthorized transactions, abuse, security threats, and other harmful activity.

This may include analyzing transaction, device, account, or technical information where reasonably necessary to identify suspicious activity.

Legal and Regulatory Requirements

We may retain, use, or disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, tax obligations, or valid governmental requests.

We may also process information where necessary to protect our legal rights, enforce applicable terms, investigate fraud, or protect customers and other individuals.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, service providers, or applicable legal requirements.

When we make changes, the updated Privacy Policy will be posted on this page. Where appropriate or required, we may provide additional notice regarding material changes.

We encourage you to review this policy periodically to stay informed about how personal information is handled.

Contact Us About Privacy

Your privacy and confidence in Cate & Elizabeth Jewels are important to us.

If you have questions about this Privacy Policy, want more information about our privacy practices, or would like to submit an applicable privacy request, please contact us using the information below.

Our complete business information is:

We appreciate the trust you place in Cate & Elizabeth Jewels and are committed to creating a shopping experience that feels welcoming, transparent, and respectful of your personal information.